Support
Last updated: October 2026
We're early-stage and reply personally. Pick the channel you prefer.
Email
hello@bluulabs.com
For questions, bug reports and account requests.
WhatsAppMessage us on chat
The fastest way to reach us during the beta.
Response time
We reply within one to two business days. During the private beta we're usually faster.
MCP connection
If you have trouble connecting Claude or ChatGPT to Bluu, check the guide on the MCP page before writing to us.
PQRS and personal data
To file a petition, complaint, claim or suggestion (PQRS), or to exercise your rights over your personal data, write to us at legal@bluulabs.com. We answer inquiries within 10 business days at most and claims within 15 business days at most.
Account and data
To delete your account, follow the steps on Delete your account.